FAQ

Frequently asked questions about the Dental Trauma Guide webinar 2020:

I have not received my login to the webinar I bought. Where can I find it ?
We have sent you an e-mail with personal access.
I cannot find the e-mail with my personal login?
Please check your spam folder, our mail is sent from info@dentaltraumaguide.org.
I cannot find the mail in my inbox or spam folder – what to do?
Please contact us.
I have typed the wrong password, what to do?
Please try the ‘Lost password?’ button under the login form.

How can I see the video in fullscreen?
In bottom right corner there is a button that activate fullscreen.
The video is lagging, what to do?
Try adjusting the playback resolution setting in the bottom right corner of the video. Supports 224p-1080p.
Can I adjust the playback speed?
Yes, you can choose playback speed on the settings cog in the bottom right corner and play it slower or faster.
Can I adjust the audio level?
Yes, the audio level can be adjusted on the microphone icon in the bottom right corner.

I have submitted a question, but it does not appear?
The questions have to be approved first. Please allow us 12-24 hours before the questions appear, this is to prevent spam.
There is no response to my question?
Please allow some time to do so, since each each speaker have to answer the questions for their lectures.
It seems that someone else has asked the same thing, but there is no answer. Should I ask again?
No, the speakers will answer all questions in due time.